How to Protect Your Future Income? Disability Insurance

Can we take a few minutes to talk about the rest of your life? As a dentist, you’ve spent a lot of time and money investing in your career. So what are your goals? Buy a house, a new car, start your own practice? Your income and ability to make money is the foundation for all of your goals. You need to protect that foundation. You insure your house and your vehicle. Why wouldn’t you protect the very thing that ...

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5 Trends in Employee Benefits at Dental Practices

Recruiting and retaining a great dental team continues to be a pressing issue for most practices. Dental offices are looking for ways to show current and future employees that they are a great a place to work and offer a competitive benefits package. However, a challenge is to be able to offer the best benefit options without breaking the bank. Here are five trends that FDA Services (FDAS) is seeing in dental practice employee benefits.

1. Benefit Allowances
Instead of paying ...

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Should Dentists in One Office Have One Malpractice Insurer?

Laura Archer, Vice President of Underwriting, The Doctors Company

Protecting your practice against allegations of professional negligence is of the utmost importance in today’s litigious environment. One often overlooked strategy for a group practice is having all dental professionals covered by the same malpractice insurer. With a group policy, a practice can keep up with changes, avoid damaging conflicts, maximize chances for desirable outcomes when claims arise — and even potentially realize a positive impact on premium.

As your practice matures, the ...

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OCR Levies Two HIPAA Fines Totaling $1,065,000 Amidst COVID-19

Abyde

Even in the midst of COVID-19, the Office for Civil Rights (OCR) hasn’t let up on finding and enforcing HIPAA violations. Last month, within just one week, both a small health care provider along with a larger health system found themselves facing HIPAA violations that resulted in hefty fines — $25,000 and $1.04 million, respectively — as well as extensive corrective action plans.

Continued Disregard for HIPAA

A small practice based out of North Carolina, Metropolitan Community Health Services (d/b/a Agape Health ...

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Distracting Devices in Healthcare: Malpractice Implications

Digital distraction in healthcare is emerging as a great threat to patient safety and doctor well-being.1 This phenomenon involves the habitual use of personal electronic devices by healthcare providers for nonclinical purposes during appointments and procedures.2 Some call it “distracted doctoring.” Matt Richtel, a journalist for the New York Times who won a Pulitzer Prize for his work on distracted driving, ...

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Should You Allow Patients to Record Dental Visits?

“Doctor, can I record our conversation today?”

Have you ever heard that question from a patient or a patient’s family member? Or have you ever been worried a patient might record the visit without asking permission? As smartphones have become ubiquitous—giving patients a video and audio recorder that’s always at hand—the question of whether these devices should be allowed in the dental office setting ...

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Damage Control: Dealing with Online Patient Complaints

Although the Internet provides a plethora of useful information, it becomes problematic when patients post unfavorable opinions about dentists and/or their services. It can be difficult to prevent negative comments from being posted to social media sites. It can be equally difficult to obtain a retraction or have a negative comment removed once it has been posted.

Even if you can find the source ...

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Case Study: Management of Treatment Complications

Even when a patient is provided with care that meets the standard of care, complications may arise during, or as a result of, the treatment provided. It is often helpful to review this type of case to determine not only the root causes, but also how the complication was managed.

Case Study

A patient presented to a dentist for evaluation of tooth extraction and fitting of dentures. During the extraction, the patient complained of extreme pain and allegedly stated it felt as ...

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Case Study: The Importance of Infection Control in the Community Dental Office

Develop appropriate policies and procedures to reduce potential infections and improve patient safety.

Infection control plays a critical role in the community dental office and should serve as the foundation for a high-quality, safe, and healthy treatment environment. Even on casual inspection, patients should readily recognize whether infection control techniques have been implemented in all areas of the practice. This includes examination rooms, areas where equipment is stored and medication is dispensed, reception and front-office business stations, as well as locations ...

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Case Study: Risks in Electronic Dental Records

System and user errors result in many EHR-related dental claims.

Electronic health records (EHRs) are a collection of health records that present a comprehensive picture of an individual’s health. Records that are a part of that collection include electronic dental records (EDRs) and electronic medical records (EMRs). The end goal for EHRs is to have all of a patient’s information available for use by any healthcare provider or, in an aggregated form, for use in population health.

While many see the interaction ...

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