Patient Relations: Anticipate and Address Challenging Situations

By Richard Cahill, JD, VP & Associate General Counsel, The Doctors Company

The Doctor’s Advocate | Third Quarter 2021  | An Ounce of Prevention                         

  

The Doctors Company’s dedicated patient safety risk managers deliver a wide range of expert services and resources to you — the member — including personal telephone consultations to help guide you through challenging situations. A recent review of our call data shows that “patient relations” and “patient termination” consistently appear ...

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