Claim Scenario: Withdrawing From the Dentist-Patient Relationship

Using appropriate guidelines can prevent a malpractice claim.

The American Dental Association’s Code of Professional Conduct states:

Once a dentist has undertaken a course of treatment, the dentist should not discontinue that treatment without giving the patient adequate notice and the opportunity to obtain the services of another dentist. Care should be taken that the patient’s oral health is not jeopardized in the process”.

The health and well-being of a patient is always a primary concern. However, when it’s necessary to end the ...

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Claim Scenario: Poor Response to Patient Concerns Contributes to Dental Claim

Effective communication skills to satisfy the patient-provider relationship can increase positive outcomes.

A 34-year-old male with unspecified gum and tooth disease presented to his dentist with tooth pain. Upon discussion, the patient and the dentist agreed upon a treatment plan, which consisted of extractions of upper teeth and denture placement. The teeth were extracted without incident.

The following day, the patient returned to the office and complained of severe pain in the upper jaw area. The dentist adjusted the denture and provided ...

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Claim Scenario: Hired & Non-owned Auto

Rick Dentist, DDS has a patient coming in for her dentures at 11 a.m. It is already 10:30 a.m. and the dental lab still has not dropped them off at the office.  Dr. Smith does not want to reschedule the patient so he asks his receptionist to go to the lab to pick them up in her car, which usually occurs a few times a week.  As soon as the receptionist pulls out of the driveway she rear ends another ...

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Case Scenario: Fire & Sprinkler Damage

This scenario is an example of what a dental business office insurance policy covers during fire and sprinkler loss. Every loss is different, and we encourage you to contact your insurance agent with any questions on your specific policy coverages and forms.

Insured Description:

Our insured operates a dental practice from the loss location, which is a single story office building constructed of metal framing with stucco siding. The building is approximately 3,500 square feet and is built on a concrete slab. ...

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