Case Study: Good Communication Improves Patient Care

Donald Wood, CRNA, CPHRM, Patient Safety/Risk Manager

Multiple studies have shown that communication challenges can cause healthcare errors and complications. Dentists regularly provide care to patients who require a healthcare team with several medical specialties. In these circumstances, dental care provided to a patient requires effective communication among all team members and the patient.

Case Study

A patient presented to a dentist for a scheduled procedure. As the patient was being prepared for the procedure, the patient inquired about the use of an ...

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